PRIVACY POLICY

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Backhaus International

Privacy Policy

Backhaus International (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, make a purchase, request a quote, or interact with our services. By using our website, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

  • Name
  • Email address
  • Phone number
  • Billing and shipping address

Order & Transaction Information

  • Order details
  • Payment information (processed securely through third-party providers)

Technical Information

  • IP address
  • Browser type
  • Device information
  • Pages visited and usage data

How We Collect Information

We collect information:

  • When you fill out forms (contact, quote, checkout)
  • When you place an order
  • When you communicate with us
  • Automatically through cookies and analytics tools

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Respond to inquiries and provide customer support
  • Send order updates and service-related communication
  • Improve our website and user experience
  • Prevent fraud and enhance security
  • Comply with legal obligations

We may also send marketing communications if you choose to receive them. You can unsubscribe at any time.

Sharing of Information

We do not sell your personal information.

We may share your information with:

  • Payment processors
  • Shipping and logistics providers
  • Service providers supporting our operations
  • Legal authorities when required by law

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve website performance
  • Remember user preferences
  • Analyze traffic and usage

You can disable cookies through your browser settings, but some features of the website may not function properly.

Data Security

We implement reasonable security measures to protect your personal information, including encryption and secure data handling practices. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights (U.S. Users)

Depending on your state, you may have the right to:

  • Request access to your personal information
  • Request correction or deletion of your data
  • Opt out of marketing communications To exercise your rights, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Children’s Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Your continued use of the website constitutes acceptance of those changes.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Email: backhausinternational@gmail.com

Phone: +923320446349

Address: Small Industrial Estate (S.I.E), Defence Road,51310, Sialkot